If you've forgotten to log into Superpunch or are logging in late, you will receive a Missed Punch notification the next time you do log into Superpunch.
You may select the Remind Me Later button which will dismiss the prompt for two hours, and the notification will be included in the counter under your notification bell located in the top right corner of your screen.
If you choose this option you will continue to be prompted every two hours until you've completed the exception.
To acknowledge the Missed Punch prompt, follow these steps:
- Select a reason from the "Reason" dropdown menu.
- If you selected Late as your reason, you will then be prompted to select the reason that you were late from the "Reason for Being Late" dropdown menu. Next, you will:
-
-
- Select Submit.
- Select Acknowledge.
- Your late has now been recorded and your attendance points have been adjusted accordingly.
-
-
- Follow the steps below if you selected any one of the other reasons for your Missed Punch such as Coaching, Bathroom, IT issues, Project Work, Schedule Change, or Uptraining:
-
-
- Select Submit.
- You will automatically be redirected to the "Create New Exception" page in Superpunch.
- From here will you need to submit a new exception request for your Supervisor to approve, so that your time can be adjusted accordingly. If needed, you can refer to the Submitting an Exception Request article for more information on submitting exceptions.
-
-
Need more help? See the Superpunch Support Options article.