This report provides an audit of time for a specific site and date range. This auditing feature is also used to check schedule adherence of agents and gives the user the added option of indicating thresholds (in hours) to filter information. This report is available to anyone with the "Finance/Billing" Role.
To access the Time Audit Report, follow these steps:
- Log into Superpunch.
- Navigate to: Reports -> Finance -> Time Audit.
- Specify a Date Range and select Apply.
- Select a Client.
- Select a Supervisor.
- Select a Line of Business.
- Enter a number for Long Segment Threshold (job code segment over xx hours).
- Enter a number for Long Shift Threshold (shift length over xx hours).
- Enter a number for Long Break Threshold (break length over xx hours).
- Enter a number for Long Lunch Threshold (lunch length over xx hours).
- Select Submit.
The report will download to your computer in Excel format.
Need more help? See the Superpunch Support Options article.