Agents are able to use the Superpunch Mobile App to report if they will be late for work.
Note: You can only report a late for today (your current up-coming shift), if you are going to be late tomorrow, you will need to wait until tomorrow to report it.
To notify through the mobile app that you will be late today, follow these steps:
- Open the Superpunch Mobile App on your wireless device.
- Select the Will you be late or absent button on the "Schedule" widget on the home page.
- Select the Late tab at the top of the screen.
- Enter the time you expect to arrive next to "What time can you get in?" field.
- Select Done.
- Select a Reason from those in the drop-down menu.
- Select Done.
- Verify your Mobile Number.
- Select Submit
Need more help? See the Superpunch Support Options article.