You may be prompted to enter an "Authorization Code", for example, when an agent tries to log into Superpunch earlier than scheduled.
As a Supervisor or Team Leader, you have access to the Authorization Code feature in Superpunch.
As an Agent, you will be required to see your Team Leader to obtain a code.
To get an Authorization Code, follow these steps:
- Log into Superpunch.
- Navigate to: </> Authorization Code.
- The Authorization Code will appear at the top of your screen.
- Enter the Authorization Code in the "Authorization Code" field on the Agent's computer.
- Select Submit.
Note: An authorization code is only valid for one hour, if it is not used within this time, you will be required to generate a new code.
Need more help? See the Superpunch Support Options article.