You may be prompted to enter an "Authorization Code", for example, when an agent tries to log into Superpunch earlier than scheduled.
As a "Supervisor" or Team Leader, you have access to the "Authorization Code" feature in Superpunch.
As an "Agent", you will be required to see your Team Leader to obtain a code.
To get an "Authorization Code", follow these steps:
- Log into Superpunch.
- In the left-hand navigation, select Authorization Code.
- Enter the Authorization Code in the "Authorization Code" field on the Agent's computer.
- Select Submit.
Note: An authorization code is only valid for one hour, if it is not used within this time, you will be required to generate a new code.