There are two types of FMLA (Family/Medical Leave of Absence) in the USA. These two types are Intermittent and Scheduled.
Scheduled is used for pre-arranged time off. For example, if an agent is having surgery and is required to be off work for six weeks they would make arrangements with an HR Generalist at their location and would be removed from the schedule for six weeks time. These users are not required to call in every day to inform of their absence, they are expected to return to work after the scheduled FMLA ends and will be scheduled accordingly. An agent will not lose attendance point for this.
Intermittent is used when a medical condition or family need exists where a user is required to miss work on occasion. For example, an agent has a doctors note that indicates he is suffering from a medical condition that may cause him to miss work on occasion for the next year. This is entered into Superpunch by the HR Generalist at your location and has a start and end date, the agent is required to call in or enter the absence in the Superpunch Mobile App using the “Approved Leave” reason every time this happens. An agent will not lose attendance points for this if they follow the correct process.
As a "Human Resources Manager", "Human Resource Generalist", "Operations Manager", or "OPS LOA Submitter", you are able to create a leave in Superpunch for employees.
To create an Intermittent or Scheduled FMLA, follow these steps:
- Log into Superpunch.
- Navigate to: HR Tools -> Leave -> Leaves.
- Select the Site.
- Select Client.
- Select Line of Business.
- Select User.
- Select Date Range.
- Select Status.
- Select Apply Filters.
- Select Create New Leave.
- Search for User by typing in the Users Name in the "User" field.
- Select either Paid Leave, Unpaid Leave or Sick Leave.
- Select either FMLA - Intermittent or FMLA - Scheduled as Leave Type.
- Select the Date Range.
- Select Apply.
- Enter a comment in the "Comment" field (optional).
- Confirm the Number of Days for the leave.
- Select Create Leave.
Need more help? See the Superpunch Support Options article.