This is a general guideline to how attendance points work:
Note: You are not eligible to earn attendance points until you have completed training.
- New employees start: 8 points
- Maximum Points: 16 points
Note: For this purpose, you are considered a new employee if you have not been employed by IntouchCX in the past 60 days. Rehires of less than 60 days and internal transfers will keep their latest level of attendance points.
(Attendance Rewards)
- Perfect Shift in Arizona and Nevada (effective June 1, 2020): +0.20
- Perfect Shift all other sites: +.25
Scores are rounded down, this will only affect your attendance score after four perfect shifts are reported.
(Attendance Infractions)
- Late or Leave Early < 1 hour: -1 point
- Late or Leave Early 1 - 3 hours: -2 points
- Late or Leave Early > 3 hours: -3 points
- Notified Absence: -3 points
- NCNS (No Call/No Show): -5 points
To view the Complete Attendance Policy or Specifics for Your Location/Program please refer to the Employee Handbook that is in your Document Section of the Superpunch Desktop.
Need more help? See the Superpunch Support Options article.