Assigning Supervisors and/or Agents in Superpunch

Assign an Agent to a Supervisor

If you're a supervisor and you'd like to add an Agent to your team, follow these steps:

1. Log into Superpunch.
2. Navigate to: My Team -> Manage -> Add Tab.
3. You can search for the agent that you'd like to add to your team by using the "Search" bar in the top-right corner, or you can sort any of the columns alphabetically or numerically.
4. Once you've found the agent you'd like to add to your team, select the Add User icon to add them to your team.

Assign a Supervisor to an Agent

To assign a Supervisor to an Agent, follow these steps:

1. Log into Superpunch.
2. Select your Profile Picture icon in the top-right corner.
3. Select User Settings.
4. Select the Profile tab.
5. In the "Job Details" section, select your Supervisor.
6. Select Submit.

Need more help? See the Superpunch Support Options article.