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Knowledge Base

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  • Accrual Expiry Report
  • Accrual Roll Over Report
  • Add an Agency in Superpunch
  • Add Team Names in Superpunch
  • Adjust an Attendance Infraction
  • Adjust an Attendance Score
  • Administer Documents in Superpunch
  • ADP Time Accrual Report
  • Agent Hours Report
  • Agent Hours Report - Agency Only
  • Answers Feature
  • Approve Exceptions Under a Different Team Leader
  • Assign an Agent to an Agency
  • Attendance Audit Report
  • Attendance Point Guidelines
  • Attendance Points FAQ
  • Attendance Report
  • Authorization Code
  • Bill to Pay
  • Bill to Pay Report
  • Change Username in Superpunch
  • Check the Status of a Referral
  • COVID-19 Job Code
  • Create a Schedule in Superpunch
  • Deactivate an Account in Superpunch
  • Delete an Attendance Infraction
  • Early Logout Warning
  • Edit a Schedule in Superpunch
  • Employee Communication Widget
  • Enroll in the Password Reset System
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